Workforce management systemswork through data collection, analysis and automated responses, sowithout comprehensive input, these systems simply won't do whatthey set out to achieve. (Photo: Shutterstock)

Workforce management systems are some of the most rapidlyemerging business technologies, with an ever-increasing number oforganizations opting to implement these automated, data-drivensolutions. Gartner's Market Guide for Workforce ManagementApplications even estimated that three quarters of large companies will investin WFM software by 2025 in a bid to improve the employee experienceand create new digital workplace initiatives which facilitateongoing growth and future development.

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