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Workforce management systems work through data collection, analysis and automated responses, so without comprehensive input, these systems simply won’t do what they set out to achieve. (Photo: Shutterstock)

Workforce management systems are some of the most rapidly emerging business technologies, with an ever-increasing number of organizations opting to implement these automated, data-driven solutions. Gartner’s Market Guide for Workforce Management Applications even estimated that three quarters of large companies will invest in WFM software by 2025 in a bid to improve the employee experience and create new digital workplace initiatives which facilitate ongoing growth and future development.

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