Sales is a tough gig. And believe it or not, I'm speaking from experience. Well, sort of.
Travel back with me to Chapel Hills Mall, nestled at the base of Pikes Peak, circa 1993. The scent of Sbarro pizza wafts on the air-conditioned breeze, Duran Duran's "Ordinary World" plays in the background, and packs of flannel-clad teens mill sullenly about. Meanwhile, yours truly lurks just inside the entrance of Pet City, ready to ambush the next group of unsuspecting prospects, aka, innocent family, who wanders in.
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