Puppy Beware pet store employees bearing puppies. Once the handoff has been made, it's pretty much over. (Photo: Shutterstock)

Sales is a tough gig. And believe it or not, I'm speaking from experience. Well, sort of.

Travel back with me to Chapel Hills Mall, nestled at the base of Pikes Peak, circa 1993. The scent of Sbarro pizza wafts on the air-conditioned breeze, Duran Duran's "Ordinary World" plays in the background, and packs of flannel-clad teens mill sullenly about. Meanwhile, yours truly lurks just inside the entrance of Pet City, ready to ambush the next group of unsuspecting prospects, aka, innocent family, who wanders in.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.