Health care is a polarizing topic for Americans. But no matter where we stand on specifics, one overarching idea gets very little opposition: It’s clear that our health care system is broken.

When I was nine, doctors diagnosed me with a brain tumor. Thankfully, it wasn’t cancerous, but it did knock out a crucial valve that I needed to release pressure on my brain. I’ve needed an artificial valve, called a shunt, ever since. Between brain surgeries, MRIs, new doctors, and unexpected medical bills, I can tell you firsthand that our system is far too complex.

My experience as a young patient led me to spend nearly two decades in the employee benefits space. What I’ve seen over that time is an industry that’s failed to meaningfully serve consumers.

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