empty boardroom at the end ofthis pandemic, corporate boards are going to discuss the followingquestion in some form: "What are we doing to prepare for the nextcrisis?" (Photo: Shutterstock)

Until recently, cynics have dismissed human resources as thehiring, firing and compliance department. Now, Chief HumanResources Officers (CHROs) have become linchpins in how businessesrespond to the global COVID-19 pandemic. They are responsible foremployees around the world and the communities in which theyoperate.

That responsibility grows weightier every day. Global stockmarkets have tumbled. U.S. unemployment claims have surpassed20 million and continue to rise at a record pace. As ofwriting this, known cases of coronavirus are more than 3.6million worldwide, and the death tally has surpassed 250,000.

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