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A laptop computer The variety of services that can be conducted by phone or video is steadily increasing. From basic medical treatment such as sinus infections and pink eye to monitoring ongoing treatment for chronic conditions. (Credit: Thinkstock)

The coronavirus pandemic is changing how we interact with each other and how we interact with our healthcare providers. Instead of meeting for happy hour at a local restaurant, we’re having Zoom happy hours. And instead of waiting in crowded doctor’s offices for an hour, we’re calling our doctors. Surprisingly, we are no longer avoiding phone calls, we’re initiating them.

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