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maze of highways with conflicting signs on them It’s an understatement to say 2020 has been far different from any year, and no one knows for sure what lies ahead. (Photo: Shutterstock)

Anyone engaged in employee benefits design, sales, planning, or administration has most likely spent the last couple of months focused on supporting their own organization to respond to the impacts of COVID-19. What about the road that lies ahead for employee benefits? It will be rocky and uncertain. But with the right health care data, you can navigate the journey much more easily and with greater success, regardless of what area of the benefits world you work in.

Current trends in employee health and employee use of benefits plans will likely bring changes not previously considered. Looking at health intelligence, it’s clear that the coming months will bring a surge in health complications among plan members and increased costs for health care. Now’s the time to start planning to meet those challenges.

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