maze of highways with conflicting signs on them It's an understatement to say 2020 has been fardifferent from any year, and no one knows for sure what lies ahead.(Photo: Shutterstock)

Anyone engaged in employee benefits design, sales, planning, oradministration has most likely spent the last couple of monthsfocused on supporting their own organization to respond to theimpacts of COVID-19. What about the road that lies ahead foremployee benefits? It will be rocky and uncertain. But with theright health care data, you can navigate the journey much moreeasily and with greater success, regardless of what area of thebenefits world you work in.

Current trends in employee health and employee use of benefitsplans will likely bring changes not previously considered. Lookingat health intelligence, it's clear that the coming months willbring a surge in health complications among plan members andincreased costs for health care. Now's the time to start planningto meet those challenges.

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