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Computer coding Even in exceptional circumstances, past behavior is always a dependable indicator of future behavior. (Image: Shutterstock)

After months of grappling with COVID-19, most businesses recognize that the pandemic is not a one-and-done phenomenon. They’re focused on employees’ health and safety while wondering: What will tomorrow’s economic and business landscapes look like?

Significant change is all but guaranteed; “0,0” on the proverbial cartesian frame is shifting as the world adapts. With few precedents for this unusual situation, employers have to redefine what “normal” means for their workforces moving forward.

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