Auto mode button ith this giant expense per employee, shouldn’t HR make sure to educate and drive best practices and behavior to their most important asset, their own employees? (Photo: Shutterstock)

When HR wants to make open enrollment easy for employees and themselves, data shows it comes with a pretty hefty price tag, but not in a way you would suspect.

Passive enrollment, today’s “easy button,” has always been a fascinating concept for me, and for many years, a frustrating one as well. As someone who has built a profession around voluntary benefits, passive versus active enrollment was the difference between a serving a new client or walking away from one.

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