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While most companies and organizations typically prepare for crises with annual trainings, full crisis communication plans, and more, it’s safe to say that no one could quite prepare themselves for the reality everyone has been facing for the last few months – a global pandemic known as COVID-19 (or the coronavirus). It’s also likely safe to say that there isn’t an industry or field that hasn’t been drastically affected by COVID-19, employee benefits included.

As states have started to re-open, many industries are assessing the damage that has been done and are even analyzing ways their industry might be changed forever. Here are five takeaways that COVID-19 confirmed for the employee benefits industry:

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