In a new study about upskilling and reskilling, managers ranked leadership as the second most wanted skill they felt their teams were missing, but employees say that's the skill they've grasped the most. (Credit: Olivier Le Moal/

In recent years there's been a great deal of chatter about "upskilling" and "reskilling." A Mercer Global Talent Trends report from 2019 showed that reskilling training programs moved up in priority for executives from ninth position to third, with insurance executives putting it at the top of their own priority list. The COVID-19 pandemic has only increased the urgency for companies to include these efforts, as demands in the workplace continue to shift and employees require different skillsets to adapt.

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Richard Binder

Richard Binder, based in New York, is part of the social media team at ALM. He is also a 2014 recipient of the ASPBE Award for Excellence in the Humorous/Fun Department.