woman advisor on phone in office smiling Since the pandemic hit, the majority of employees have done their best to meet the moment, particularly given the fast and forced adjustment period. (Photo: Shutterstock)

Among the many unexpected turns of 2020 is the shift to remote work for millions of employees who previously reported into a highly supervised workplace. Prior to this year, it was not uncommon for supervisors and managers to harbor doubts and even mistrust that employees "working" at home would actually work. The past many months have presented a test and an opportunity for legions of workers to demonstrate their trustworthiness and accountability to management. But just what does success look like in this new remote environment–for workers and for the businesses who employ them?

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