Illustration of videoconference The focus on the education and comfort of employees should continue to be part of the foundation as we move forward, and technology will likely play an even bigger role. (MicroOne/Shutterstock)

By now, we’ve all said and heard the sentiment a million different ways: The outbreak of the novel coronavirus has changed our lives forever. It has given us a new vocabulary, new lifestyle and a new outlook on what’s to come—both in and out of the workplace. It’s now time to plan for post-pandemic employee benefits.

Though I don’t speak for the entire industry, I know this process has been equal parts interesting and stressful for many of the employee benefits professionals I work with each day.

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