Engagement with community members from vulnerable populations to design and tailor connected health technologies is essential to ensure accessibility for all patients. (Photo: Miriam Doerr Martin Frommherz/Shutterstock)

The use of telemedicine has increased significantly since the beginning of the pandemic last spring. However, participation varies by socioeconomic group, according to a new study reported by the Journal of the American Medical Association.

The study looked at more than 148,000 patients scheduled for primary care and medical specialty ambulatory telemedicine visits at a large academic health system during the early phase of the pandemic. The research team from the University of Pennsylvania health system compared the demographic characteristics of patients who completed a telemedicine encounter (either by phone or video) with those who were scheduled for one but did not complete it.

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