A watershed moment for brokers and the benefits industry

As our industry has learned over and over again, times of fear and disruption provide opportunities to help solve problems and create new solutions.

The start of a new year is typically a time of renewal and optimism, filled with hopeful resolutions, fresh ideas, and energy levels recharged after some much-needed time off. But the long shadow cast by 2020 means that, like so much else these days, this new year feels different.

We return to our home offices battered by heartbreaking news about thousands of new deaths every day as the pandemic rages on into 2021. But we also begin to glimpse light at the end of the tunnel, as vaccines begin to slowly make their way across the country. The many lessons we’ve learned about resilience and sacrifice in the last year will remain key as we make a long final push toward something closer to normal.