Lightbulb with hands As our industry has learned over and over again, times of fear and disruption provide opportunities to help solve problems and create new solutions.

The start of a new year is typically a time of renewal and optimism, filled with hopeful resolutions, fresh ideas, and energy levels recharged after some much-needed time off. But the long shadow cast by 2020 means that, like so much else these days, this new year feels different.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.