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Two men shaking hands As the industry has grown more complex and the pace of change has accelerated, advisors have increasingly responded by connecting in person and online to share ideas, offer advice and… just chat.

“It was certainly a strange year, but we felt like we got the job done.”

I think that succinctly sums up the pandemic experience for many of us. In fact, when it comes to the events of the past year and the way things currently stand, it’s safe to say a lot of people in our industry probably share the opinions of Jonathan Coddington, the subject of this issue’s Face of Change interview.

Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.

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