More than 80% of survey respondents said 20% or less of their organizations' appointments were now being conducted virtually. (Photo: Miriam Doerr Martin Frommherz/Shutterstock)

Telehealth, which saw a surge in usage during the early days of the COVID-19 pandemic, has leveled off and now accounts for about 20% or less of all health care appointments, a new survey has found. And the findings suggest that although health systems and providers are open to using telehealth systems to deliver care, limitations of the technology continue to be an issue.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.