More than one-third of working Americans indicated that their manager does not know how to lead a team, and 26% of people managers said their workplace does not provide leadership training. (Photo: Adobe Stock)

Employers and employees agree that the COVID-19 pandemic has had a significant impact on workplace culture. They disagree, however, on whether the resulting cultural changes have been positive.

Seventy-two percent of executives (vice president and above) believe their overall organizational culture has improved since the beginning of the pandemic, according to a new survey by the Society for Human Resource Management. Far fewer HR professionals (21%) and workers (14%) agree. HR professionals and other employees indicate issues with communication, altered workloads and employees voluntarily leaving their companies as primary reasons for negative changes in workplace culture during the pandemic.


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