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Pile of drug blister packs According to the report, excessive complexity and information asymmetry in the market prevent payers and patients from properly evaluating PBM decisions or drug costs.

Pharmacy benefit managers are profiting at the expense of consumers and payers, the PBM Accountability Group charged in a new report.

“Over time, PBMs have found ways to take advantage of a lack of transparency and oversight to increase their profit,” said Sally Greenberg, executive director of the National Consumers League. “This report showcases not only the many ways they do this but also just how much money they’re making from these tactics. We must find policy solutions to bring that money — those savings — back to consumers as intended.”

 

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