Silicon Labs, TrueBlue and Whole Foods Market have joined the lineup of companies offering Amazon Care to their employees nationwide. Three key differentiators stood out, the companies said: Amazon Care's comprehensive solution; on-demand access to high-quality clinicians through Care Medical, Amazon Care's clinical services provider; and seamless patient experience.

Amazon Care was launched in September 2019 to offer both virtual and in-person services. The COVID-19 pandemic has led to increased demand to bring care to patients' homes, whether that be virtually or through in-home care services. The combination of in-person and virtual care enables patients to receive a wider range of care, from on-demand primary care to chronic care management, in their homes. The service is designed to enable patients to build lasting relationships with their providers over time.

Amazon Care provides immediate access to a wide range of urgent and primary care services, including COVID-19 and flu testing, vaccinations, treatment of illnesses and injuries, preventive care, sexual health and prescription requests and refills. When issues can't be resolved over video and in-person care is available, the company will send a nurse practitioner to a patient's home for additional care ranging from routine blood draws to listening to a patient's lungs.

"Patients are tired of a health care system that doesn't put them first," said Kristen Helton, director of Amazon Care. "Our patient-centric service is changing that, one visit at a time. We've brought our on-demand urgent and primary care services to patients nationwide. As we grow the service, we'll continue to work with our customers to address their needs."

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