Younger workers—those 18 to 24 years old—and workers with a high school education or less were the least likely to use virtual care.

A new study looks at how virtual care, also known as telehealth, is being used by employees in group health plans as the pandemic fades. The study noted concerns that there has been a drop-off in telehealth use, but that in-person care is still not at pre-pandemic levels. The resulting gap in care may mean that employees are not getting adequate health care, and that preventable disease may increase as a result.

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