Virtual primary care gives people an entry point to the health care system – most notably, preventive care services – by removing many common barriers to care.

To effectively connect with this group, health care providers should focus on high-quality virtual office visits, creating a seamless technology experience, and utilizing data collection initiatives.

Telehealth, AKA virtual care, was a convenience play for a long time—a quick and easy way for consumers to get care for sore throats, sinus infections, the flu, pink eye, and other common, low acuity conditions. During the pandemic, it became a lifeline for many people as the only safe option for getting the care they needed. Imagine something as important as a prescription refill for a patient managing a chronic condition: many of those patients would have had nowhere to turn during the height of the pandemic had it not been for telehealth.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.