Today's work environment is unlike one that most chief human resource officers (CHROs) have previously encountered. The talent marketplace is massive, though selective. The workforce has evolved. Technology is disrupting everything. CHROs, meanwhile, are responsible for handling many of the challenges of this new, post-pandemic normal. Rather than enter this unknown territory without a plan, CHROs should seize the opportunity to capitalize on the chaos, ditch outdated legacy management styles, and embrace a more fluid vision of their role in moving their enterprises forward.
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