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‘Accountability’ isn’t a 4-letter word, but ‘fail’ is

In an even marginally successful organization, accountability results in far more opportunities to celebrate than it does in criticism.

By Kevin Trokey | August 01, 2022 at 09:31 AM
Four business people sitting at a table arguing Accountability isn’t about looking for reasons to criticize; it’s about monitoring progress towards goals and ensuring each team member carries their weight. (Image: Bigstock)

When you hear the word “accountability,” chances are you cringe a bit and start thinking about having difficult conversations and critiquing your team members. And that can be part of accountability. The ironic thing is that a culture of accountability prevents most of those types of conversations from being necessary.

Every role on your team is critically important; there are results you must get from each. If those results don’t happen, the team and the business suffer. If you don’t hold the individuals filling those roles accountable for making necessary contributions, the message is that they, and their role, aren’t that important.

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