The pandemic produced no end of health care anomalies, not the least of which was the rate at which people with multiple chronic conditions avoided care for nearly three years. Unfortunately, those who needed ongoing care avoided it more than any other group.

As we emerge from the heart of the pandemic, physicians are finding that this trend toward delayed medical care (DMC) had serious consequences. Instances of pre-pandemic treatable/curable cancers that went undiagnosed exploded, while the health of those with multiple chronic conditions who avoided regular checkups got much worse.

But a growing number of medical experts believe the pandemic also helped provide plan sponsors with powerful tools to help improve the health of their chronically ill plan members. Telemedicine and telehealth, both mere sideline players prior to COVID, are now regularly accepted by both patients and physicians as part of their health care program.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.