Three considerations through change

Building on the six drivers for successful transformation, HR leaders might consider three areas for emphasis when creating stability through change:

Total rewards resources should encourage physical and mental health, and leaders should take care to promote healthy work habits. While this may seem like common sense, it's important to make a conscious effort to address the factors that influence a workforce's emotional journey, which is particularly important in times of transformation.
Communication, relationship building, and experiential learning can contribute to a positive growth mindset, even amid uncertainty. Leaders need to communicate a vision during a transformation, while also communicating about their own journey. Humility from a leader can promote honesty throughout the organization and encourage teams to build relationships based on common challenges leading to common solutions. Encouraging new ways of thinking, even with new ways of working, can keep teams engaged and empowered as your organizational change continues.
Times of transformation are stressful, but that stress can be focused on resilience. The EY/Oxford survey indicates organizations that focus on learning and upskilling, with a deliberate shift from technical or functional skills to adaptive skills, increase transformation success rates by 137%. As such, leaders should look for creative ways to upskill and reskill employees, with a focus on those adaptive skills. This may include empowering cross-functional teams to knowledge-share on critical high-value skills such as resilience, social/emotional intelligence, learning agility and creative reasoning. Employees might be offered online, or digital learning opportunities based on their career advancement goals, and the needs of the organization.

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