DataPath researchers cite several key takeaway messages from their study:

Consumers who altered how they manage their health care during the pandemic likely will retain those behavioral changes.
Millions of consumers attempt to avoid severe illness and manage chronic health conditions using body patches, smartwatches and similar digital devices. Nearly 1 in 7 American adults now own a smartwatch, and about 1 in 7 of those bought their device during the pandemic.
Clinicians maintain a lingering skepticism toward digital wellness devices. Only 10% of doctors have integrated data from patient wearables into electronic health records.
Consumers now look at wellness as including six dimensions — better health, better fitness, better nutrition, better appearance, better sleep and better mindfulness.
Consumers are lagging in mobile app adoption because of fears about the privacy of their health care information. However, they are significantly more likely to use a health care app if it is specifically recommended by their provider or if convinced it would result in better information about their health.
Although not specifically a response to digital health care, the rise in ICHRAs intersects with the rise of consumer engagement in personal health care.
A major reason for the growth in lifestyle spending accounts, despite their post-tax status, is the lack of regulatory restrictions. This enables employers to address all six dimensions of wellness with a single benefit account and start the plan at any point in the calendar year.
Expenses eligible for reimbursement under existing tax-advantaged accounts — FSAs, HRAs and HSAs – will continue evolving in response to the growth in digital technologies.

Instant Insights /

Consumers taking more control over health care decisions following pandemic, research finds

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