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The pandemic and uncertain economic times are affecting consumer decisions about how, when and where to spend their health care dollars

“The direction of tax-advantaged consumer-directed health care accounts has been changing in the face of evolving technologies, shifting economic conditions and the COVID-19 pandemic,” according to a new white paper from DataPath. “The last two years have changed our tolerance for risk, how we evaluate and act on our needs, and our entire spectrum of purchasing behaviors. For example, 8 out of 10 people say their shopping habits have changed. We now focus more on value-based purchasing and shop online more than ever. Health care has been affected by a similar trend.”

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