Health care symbol and dollar sign (Graphic: Chris Nicholls)

At least eight health systems have said they will bill for some patient portal services such as Epic’s MyChart, signaling a possible new expense for consumers and sponsors of health plans.

The development drew national attention in November, when Cleveland Clinic began charging for certain types of messages, primarily those that involved clinical assessments or medical history reviews that take more than five minutes. Other MyChart services will remain free, according to media reports, including appointment scheduling, prescription refills, as well as most questions about appointments and recent visits.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?

BenefitsPRO

Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.