(Photo: Shutterstock)
HR has been riding the tech wave just like every other industry, and there's no end in sight. To stay ahead of the game, HR teams need to keep their eyes on the latest tech trends and figure out how to use them to their advantage. In 2023, AI-powered recruitment and talent management will be hot topics, as will cloud-based learning and development. HR teams that can make the most of these tech tools will be the ones that maximize their team's potential and thrive.
Automated payroll and benefits administration
As organizations try to trim costs in a competitive labor market, many are turning to automated payroll and benefits administration solutions. These systems allow companies to outsource the payroll and benefits administration processes to a third-party provider. Although these solutions were once only used by large enterprises, they are now available to SMBs. These solutions are often integrated with HR systems, making it easy to manage employee data and administer benefits. For example, automatic payroll and benefits administration can make it easier for HR teams to manage tricky benefits, such as bonuses and stock options. These systems allow organizations to make adjustments to benefits in real time, which can help reduce the risk of errors.
Recommended For You
Cloud-based learning and development
When it comes to making the most of your team's time, learning and development is key. However, current methods for learning and development, such as in-person classes, seminars, and eLearning, can be time-consuming, expensive, and difficult to scale. Traditional learning and development systems are also often paper-based, which can make them difficult to track and manage. In contrast, cloud-based learning and development solutions allow companies to manage and track employee development in real time. This will allow HR teams to access the right courses and development opportunities at the right time. For example, if an employee is struggling with a particular skill, they can be automatically offered a relevant course. Cloud-based learning and development platforms can also be integrated with other HR systems, such as employee performance management and career development. This will allow HR teams to track development and use it to improve organizational performance.
Virtual reality training
Leveling up the training experience is virtual reality (VR). It's all the rage in the tech world, and it's no surprise that HR teams are exploring its use in training. VR has the potential to help companies save time and money, and it can also provide employees with a more immersive experience. For example, VR can be used to train new employees on company culture and procedures, allowing organizations to streamline the onboarding process. VR can also be used to conduct risk-analysis training, which can help employees become more prepared for various emergency situations. This type of training allows employees to walk through real-life scenarios at their own pace. VR is also being explored as a way to train employees with disabilities. This
technology can provide a hands-on way to help employees master essential skills while also exploring new ways to engage employees.
Automated employee surveys and performance reviews
HR teams have long used employee surveys to identify areas for development and gauge employee satisfaction. It comes as no surprise that we've seen the automation of surveys and sentiment analysis advance over the past years, attempting to take the load off HR. With the dated systems, it can be difficult to share the results with the entire organization. In addition, it takes a lot of time to analyze the results and use them to improve performance. Fortunately, these issues are being addressed by new automated employee survey and feedback tools. For example, some automated systems allow HR teams to quickly share survey results with the entire organization, and provide actionable insights for managers.
These tools allow organizations to collect employee feedback more frequently, making them a powerful tool for improving employee engagement levels. These automated systems also make it easier for HR teams to analyze the results and use them to inform decision-making. Going a step further, there is technology available that skips surveys altogether, providing daily metrics of engagement levels and other insights about employees from real-time communications data thanks to the power of artificial intelligence (AI). That brings us to our next tech trend.
AI for recruitment and talent management
One of the most promising developments in recruitment and talent management is the rise of AI. If you've been following the news in the business world recently, then you're likely already aware of the potential of AI. From AI-generated selfies to self-driving cars and autonomous stock trading, the technology has made significant strides in recent years, and it's now being applied to the HR industry in a big way. For example, some HR teams are now using AI-driven chatbots to respond to employee questions and help with onboarding. AI is also being used to drive more personalized candidate experiences. Some platforms can now scan job descriptions to determine the skills and requirements needed for each role. This will help recruiters target the best candidates for particular roles. AI is also being used to automate the recruiting process. This could include conducting virtual interviews and screening candidates.
Taking off from the trend of survey automation, the Voice of Employee (VoE) space uses AI in several ways. For example, AI can be used to analyze large amounts of employee feedback data and identify common themes and trends. However, AI can go even further. As mentioned, AI can now empower HR teams to greatly reduce the time and money spent on surveys by mining employee sentiment and wellbeing metrics straight from organic data. This technology is so new, not even GPT-3 can tell you about it! At least not yet.
HR teams are always on the lookout for the latest and greatest tech trends to help them manage their operations and engage employees. And with the rapid pace of tech development, it's more important than ever for HR teams to stay current. The shift to remote work and high rates of burnout have only added to the challenges faced by HR professionals. In the coming years, HR professionals should keep an eye on the rise of AI, cloud-based L&D, wearable technology, and automation. These cutting-edge tools will help organizations improve employee engagement, save money, and streamline HR processes. The Great Resignation can be avoided with the right technology and strategies in place. Get ready to join the tech revolution, HR friends!
Alejandro Martinez Agenjo is the proud co-founder and CEO of Erudit, an AI SaaS empowering leaders with real-time HR analytics to drive better decisions, without employee surveys.
