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The seeds of fear have been planted in our psyche by novels and movies depicting the chaos when AI goes bad. Even the global face of AI, ChatGPT creator, and OpenAI chief executive Samuel Altman has trepidation, warning it could “cause significant harm to the world. If this technology goes wrong, it can go quite wrong”, and the ‘godfather of AI’ Geoffrey Hinton quit Google over his concerns of “bad actors” doing “bad things” (Newsweek). If the creators of AI are fearful, then we should be shaking in our boots, right? Not necessarily. Embracing AI doesn’t automatically lead to robot overlords and a terminator sent from the future to destroy it. If we embrace AI to automate repetitive and mundane tasks, it will free up time for humans to do what we do best: relationship-building, intuitive decision-making, empathy, inclusion, equity, and ethical actions. Simply put, as humans, let’s stick to what we know best — being human. 

With all the fuss of AI taking over our lives, we forget that, at its core, it’s designed to make life easier. Now that it’s leapfrogged into the work landscape, new tools for work efficiency are being launched every day. But not all AI delivers on the promise of boosting productivity though. One survey shows employees are overwhelmed, and current tools are not addressing the root cause but are actually contributing to a culture of “always on” and burnout. The frustrations of too many tools, coupled with the fear that AI could replace people in the workforce, are driving employees’ hesitation to jump on the AI train. But instead of fearing the robots, employers can ease the tension for their employees by communicating clearly, embracing the human aspect of AI, and using it to create more inclusive hiring practices.  

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