The lawsuit alleges Cigna’s “procedure-to-diagnosis,” or PxDx software, reviewed and denied customer claims in batches without a medical professional reviewing those decisions.
The labor market and consumer spending have remained resilient despite the rate hikes (the last one in July), but a resumption of student-loan payments next month will take discretionary spending power out of consumers’ hands.
The Consumer Financial Protection Bureau is developing rules to bar unpaid medical bills from affecting patients’ credit scores, however, industry leaders are questioning why medical providers are being singled out in their billing.
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