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Open enrollment is just around the corner, and HR benefits teams have put in months of work coordinating providers, ensuring compliance with rules and regulations and preparing strategies to present often complex plan information. Yet, research shows that employees typically wait till the last minute to make their selections and spend far less time choosing their benefits than they would deciding which new mobile device to buy.

People tend to stick with the same plan they had the year before. They often think it served them well over the past 12 months, so why change? Change is uncomfortable and trying to find the right plan can be a confusing expedition through an alphabet soup of options. One survey reported that on average, companies offer 17 different benefits.


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