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Do you remember the iconic refrain shouted by TV anchorman Howard Beale in the 1976 film Network? "I'm as mad as hell, and I'm not going to take this anymore!" Well, employees today aren't quite that angry, but they are increasingly unhappy at work. In fact, employees are more dissatisfied now than at any time since companies began tracking employee engagement in the 1990s. Need proof?

So what? Why does employee satisfaction matter and, equally important, why should a benefits broker care?

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