Brokers need to play a stronger consultative role by reminding their clients that HR already has a proven weapon to help combat employee dissatisfaction: core benefits.
Confusion and lack of understanding are costing employees, their families, and their employers money and lost time. For brokers, this creates opportunities.
Benefits advisors who want to be trusted partners to their employer clients, retain current clients, and expand their book of business would do well to understand a key trend.