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Inflation and labor shortages top concerns for small business owners in 2025, according to a survey by NEXT.

Sixty-two percent of small business owners say inflation is their biggest stressor, the data showed, with 30% citing labor shortage concerns and 61% of startups saying they fear the rising costs of goods and services.

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“Small business owners are demonstrating remarkable resilience amid economic headwinds,” said Chris Rhodes, president and chief insurance officer at NEXT Insurance. “This data underscores the importance of providing accessible, tailored insurance solutions to help these businesses navigate their specific needs and protect their operations during times of market volatility and overall uncertainty.”

Economic and labor pressures are heightening the insurance confidence gap for owners during a time when tailored insurance coverage could help alleviate concerns, according to the survey, with 92% of small business owners reporting they have insurance and only 13% saying they feel fully prepared for risk.

At the same time, just 14% of small business owners have insurance customized for their specific business needs while 69% struggle to understand coverage, limits and policies.

Other key takeaways…

  • Reduced consumer spending: 43% of respondents expressed anxiety over decreased consumer spending, reflecting ongoing demand uncertainty.
  • Challenges for new entrepreneurs: Rising costs of goods and services (47%), changes in tax policies (37%), and workforce shortages (34%) are perceived as significant barriers to starting new businesses.
Related: Inflation and rising costs dent retirement confidence for many Americans

Meanwhile, nearly half of employee injuries at small businesses over the last year were preventable.

Seventy-five percent of small businesses reported incidents, with 49% admitting to improvising safety measures due to a lack of proper equipment and more than 30% reporting over $20,000 on injury-related costs.

"Workplace safety isn’t just about preventing physical injuries; it’s essential to both employee well-being and a business’s long-term success,” said Carla Woodard, senior vice president of claims at Pie Insurance.

“Safety isn’t just a compliance checkbox; it’s a competitive advantage,” she added. “Businesses that invest in proactive safety measures, from basic accident prevention protocols and mental health support to AI-driven solutions, are not only protecting their teams but can also reduce costs and strengthen operations.”

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Joe Toppe

Joe Toppe serves as managing editor of PropertyCasualty360.com. Joe is also a father of three, an author, and longtime lover of baseball.