Amazon.
Amazon Pharmacy on Tuesday announced two service enhancements that it said will make medication management simpler, more accessible and more convenient for customers.
First, customers now can securely invite trusted individuals to manage medications on behalf of their loved ones through their accounts. An estimated 53 million Americans take care of an aging family member, according to AARP estimated, and adults spend the equivalent of an eight-hour workday each month coordinating health care for themselves and their family members
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“Caregiving comes with enormous responsibilities, and managing multiple medications is one of the most challenging aspects,” said Tess Carey, senior pharmacist at Amazon Pharmacy. “Amazon Pharmacy’s new caregiver feature provides a secure, streamlined way for trusted individuals to help manage prescriptions and place orders 24/7, when and where convenient for them -- all through their own Amazon accounts. This ensures medications arrive on time, giving both caregivers and patients greater peace of mind.”
Customers can log into their Amazon Pharmacy account and send an invitation to their caregiver using their mobile phone number. The caregiver will receive a secure link and, after confirming a few details such as the customer’s date of birth, can start managing medications through their own Amazon account.
Second, customers with Medicare insurance now can access PillPack from Amazon Pharmacy, making it easier to manage multiple medications with presorted, labeled packets delivered to their door. With PillPack, customers receive their medications packaged into personalized, tear-away packets organized and labeled by date and time. With this expansion, more than 50 million Medicare Part D beneficiaries who manage multiple daily medications now are eligible to use their insurance for PillPack.
Customers can enroll by logging into their Amazon Pharmacy account and clicking on “Sign up for PillPack.” After selecting eligible medications and reviewing insurance and delivery details, customers can complete their sign-up and start receiving their medications in packets. Amazon Pharmacy will coordinate the refill schedules so multiple medications all can be delivered at the same time each month.
“These updates deliver what our customers have been asking for -- simpler medication management for themselves and their loved ones,” said John Love, vice president of Amazon Pharmacy. “Whether you’re a caregiver juggling multiple prescriptions for an aging parent or a customer who could benefit from the convenience of presorted packets delivered reliably each month, we’re removing barriers and making pharmacy work better for you.”
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