Agents see enrollees having trouble getting confirmations and payment information.

Officials emphasize consumers must document their requests for hardship exemptions.

H.R. 3362 would require weekly reports on enrollment activity and website problems.

Managers will have to submit financial audits and vouch for the accuracy of enrollment data.

Parents will have to call carriers directly to add their newborns.

Plans place liens on the estates of older enrollees who use the coverage.

The HHS secretary says the systems verify whether applicants are eligible for benefits.

They assert HHS training and background check requirements for public exchange outreach workers are too loose and expose consumers to the threat of identity theft.