Many put more thought into their coffee orders than their health care coverage. Perhaps the industry needs to try a new approach to customer engagement. One need look no further than the ubiquitous Starbucks brand for inspiration.
DebugScreen: mobile
{
"author": {
"name": "Jay Miller",
"webUrl": "/author/profile/jay-miller/",
"description": "",
"imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
"estimate": 1,
"social": [],
"articles": [
{
"uri": "/2018/11/02/what-health-insurance-can-learn-from-starbucks/",
"title": "What health insurance can learn from Starbucks",
"byline": "Jay Miller",
"kicker": "",
"prettyDate": "November 02, 2018",
"timeToRead": "5 minute",
"image": {
"uri": "https://images.benefitspro.com/contrib/content/uploads/sites/412/2018/03/Starbucks.jpg",
"width": "616",
"height": "372"
},
"authors": [
{
"webUrl": "/author/profile/jay-miller/",
"name": "Jay Miller"
}
],
"kickerNode": [],
"summary": "Many put more thought into their coffee orders than their health care coverage. Perhaps the industry needs to try a new approach to customer engagement. One need look no further than the ubiquitous Starbucks brand for inspiration.",
"body": null
}
]
}
}