While employers may want to communicate benefits information more effectively, this is just one of many tasks falling upon frequently understaffed human resources departments. As a result, many companies condense their benefit communication efforts into the open enrollment period rather than spreading communications throughout the year.

To learn more about how COVID-19 will influence employers' plans for their benefits, LIMRA surveyed over 1,000 U.S. employers that offer benefits in late May 2020.

Employers selecting a new plan or carrier must sort through an increasing number of options, hoping to choose a product that will provide the most value to their workers at a reasonable price. At the same time, this growing complexity can make it more difficult for employees to understand their benefits, negatively impacting the customer experience.

Fewer than 1 in 4 employers who offer benefits think they are important for recruiting contract workers.

With many Americans living paycheck-to-paycheck, U.S. employees have a significant need for financial protection products to secure their income…

It's no secret that we are in the midst of a revolution in how employers manage their insurance benefits.