Practice Management

EAH programs offer a strategic solution that benefits both employers and employees, creating a synergistic environment where businesses thrive, employees flourish, and communities prosper.

Four in 10 benefits leaders said employee complaints are the main catalyst for looking for a new provider.

Ultimately, most agree that investing in research and patient navigation – including second opinions – will result in savings that outstrip spending.

Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.

The study found that nearly three-quarters (71%) of companies do not provide internal communication staff guidance on when, where, or how to use the technology.

In a breakout session at the 2024 BenefitsPRO Broker Expo, a jam-packed panel, industry thought leaders discussed their challenges, backgrounds, stereotypes, opportunities, and the future.