HR Technology

Agency officials object to moves that would change AI systems' answers in response to concerns about protected groups.

Improving employee experience is no longer simply a technology challenge for organizations investing in new platforms and AI tools. Rather, it is a design challenge.

World Cup fever has taken over the U.S. in recent days, prompting some employers — even those with the most hardline approach to in-office work — to lean into flexibility.

"When technology is built on trust, health care can finally move as fast as we do," said Dr. Sophia Saleem, chief health officer for Salesforce.

More than 8 in 10 employers are interested in using artificial intelligence to help workers better understand their benefits.

"Many interactions that support coordination, learning, mentoring, problem solving and attachment to the firm occur informally and repeatedly through face-to-face contact," the report said.