Broker Innovation Lab

During this upcoming open enrollment season, workplace benefits can play a key role in helping the industry deliver on its promise of protecting American families.

This week's episode discusses the best strategies that business owners must use to preserve their most important asset: focus.

I met all three of these great women while attending this year's BenefitsPRO Broker Expo! Always so great to meet some new women in our industry, whether they are just starting out on their career path or transitioning from another one.

I left this year's Expo with a renewed appreciation for face-to-face connections with industry partners. Much of the conference focused on resiliency and how we, as benefit specialists, can shift our focus to support clients and partners in new ways. Today, I'm sharing some key takeaways…

Although it's a complicated issue, there are tangible, immediate steps that health plans, brokers and benefits managers can take to proactively curb ER misuse.

This three-dimensional approach benefits all parties involved and can be extremely effective when positioning benefits to the end user.