Broker Innovation Lab

In Part 2 of our powerful conversation with David Contorno, president and founder of ePowered Benefits, we go beyond the strategies and structures of health plan design — diving into the real-life struggles that are shaping smarter, more compassionate solutions.

Health care benefits are one of the things in life that shouldn’t be nearly as confusing as they are — viewed right up there with navigating the DMV or scrolling to the bottom of a recipe page in desperate search of measurements. But, thankfully, there’s real and scalable technology available to fix it.

Why is it so easy to forgive Disney but so hard to forgive health care? A cultural commentary on institutional trust and the future of benefits.

Through stories, data, and first-hand insights, David Contorno lays out the “shifting structures” that are changing how employers, brokers, and providers think about benefits.

A serious medical event, hospital stay, or accident can quickly upend financial stability. Even those with solid health insurance coverage may find themselves overwhelmed by the out-of-pocket costs, adding significant stress and financial strain at an already difficult time.

Drug prices in the U.S. are out of control. Is Trump’s executive order the fix—or just political theater? Tiffany Ryder joins David Saltzman to unpack what’s really going on and how it could reshape the health care system.