Broker Innovation Lab

The BenefitsPRO Broker Innovation Lab is a project that supports the long-term success and survival of employee benefits brokers, consultants and advisors in a post-health care reform era. The Lab highlights and celebrates benefits professionals and companies that have embraced the changing marketplace and positioned themselves, their practices and their employer clients for success in an ever-shifting landscape. The site features ongoing editorial coverage, including case studies, articles and industry voices, as well as broker profiles.

Top Broker Innovation Lab Stories

Patient no more: Medical harm, misdiagnosis, and taking control — with Helene M. Epstein

By David Saltzman

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Broker Innovation Lab Stories

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May 23, 2025