Broker Innovation Lab

Why are so many Americans harmed or misdiagnosed by the very system that’s supposed to help them?Patient advocate Helene M. Epstein joins ShiftShapers to reveal the root causes—and what you can do to protect yourself and your family.

Without comprehensive, actionable data, organizations may unknowingly create more problems by failing to manage costs, not improving member outcomes, or meeting compliance standards.

Learn how new high-performance networks focus on total value—not just discounts—to keep members healthier and costs down.

This month, I’m highlighting two women who exemplify what it means to lead with purpose and grit: Yun Mei Chalif of BenefitMall and Rachel Hawkins of Angler Insurance.

In Part 2 of our powerful conversation with David Contorno, president and founder of ePowered Benefits, we go beyond the strategies and structures of health plan design — diving into the real-life struggles that are shaping smarter, more compassionate solutions.

Health care benefits are one of the things in life that shouldn’t be nearly as confusing as they are — viewed right up there with navigating the DMV or scrolling to the bottom of a recipe page in desperate search of measurements. But, thankfully, there’s real and scalable technology available to fix it.