The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
It’s time that employers recognize their role in the crisis of health care affordability. But will they stand idly by hoping for the problem to diminish on its own or will they be the solution to the problem?
The growing chasm in customer experience begs the question: What are the top health plans doing well that the lowest-ranked plans cannot seem to get right?