IRS rulings about the taxability of voluntary benefits paid for with pre-tax dollars through a Section 125 plan have always been an issue. But today, the move away from pre-taxing of VB is stronger than ever, led by the large broker houses, consultants, and the good old IRS.

But by taking a look at the full gamut of the employees' challenges, you can help them achieve best results from the whole enrollment process.

Inaccurate or incomplete open enrollment materials can create employee confusion and result in legal liability.