Employee wellness programs burst onto the scene with a promise that was too good to pass up, but some employers become discouraged if they don't see an immediate, quantifiable ROI.

Regardless of how health care reform turns out, employers are focusing on health care costs and employee retention -- and brokers can help.

Employers are relying on brokers to guide them on creative plan designs and offerings that can help them contain costs while still meeting employee needs. But simply offering telehealth isnt enough; a successful strategy requires engagement and communication tactics.