Making sure the right documentation foundation is in place is more than just good account management; it's vital to the fiduciary interests of clients, protecting the plan's bottom line, and avoiding unnecessary litigation.

Three-quarters of working parents say they know people who are leaving the workforce because of child care challenges.

The sweeping complaint includes pharmacy benefit managers Express Scripts, Evernorth, CVS Caremark and Optum Rx; insulin manufacturers Eli Lilly, Novo Nordisk and Sanofi; and group purchasing organizations.