The U.S. Department of Labor is releasing a $7.2 million National Emergency Grant increment to continue providing re-employment assistance to about 3,200 Florida workers who were impacted by layoffs after the termination of NASA's Space Shuttle Program.

Finding ways to exceed customer expectations in a competitive market is always challenging. An often-overlooked opportunity to achieve this is through benefit communication.

Based on a ground-breaking national research study of U.S. employee benefits brokers and consultants, this presentation explores how the role of benefits brokers and consultants will change significantly as a result of shifts in benefits trends brought about by the economic recession and the enactment of health care reform legislation.

Many agents shy away from this arena because they are not familiar with the terminology and opportunities associated with self-funding.