The job of the HR professional is becoming increasingly difficult, and neither those in the C-Suite nor the HR people themselves are happy with the work being done.

That's one of the major takeaways of a detailed survey, based upon more than 2,000 interviews, by Deloitte Consulting.

Focusing on human capital management trends, Deloitte found that companies with a global strategy believe their HR teams are not up to the challenge of succeeding on a global scale. Sharing the blame for talent shortfalls, the executives interviewed essentially agreed that the old HR model is broken beyond repair, but a new, effective model has yet to emerge.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.